FAQ's

How long is the delivery time?
Processing time takes 2-5 days and shipping 2-4 weeks in most countries including US, Australia, Canada, UK and Mexico. Other countries shipping can take 8 weeks or longer. Please wait the full 4 - 8 weeks before contacting us.

Will there be other charges?
Your country may charge duties and taxes upon product arrival. It is the customer responsibility to pay this.

Can I track my order?
Please contact us to track your order.

How can I return my item?
Please visit our Returns page for further information.

Is my personal information secure?
All of your payment details are 256-bit encrypted, are processed on a PCI Compliant system and are only used for the payment process.

Further questions?
Please reach out to us. Charmy Charm Designs would love to help with your query or suggestion. We are always listening to our customers.  

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